How ordering works

Five steps from first question to delivered pallets, plus what moves your price, how fast in-stock material ships, and the questions worth asking any flooring supplier.

Request Samples or a Quote

How Ordering Works

Five steps.

Tell us the job.Product or performance requirement, square footage and ship-to ZIP — by the form below, phone or email.
Get samples and documents.We send samples plus the spec sheet, warranty and any test reports your submittal needs.
Get your quote.Material plus freight to your ZIP, quoted within 1 business day.
Approve and schedule.Confirm the quote and the delivery details (liftgate, residential or jobsite).
Receive and inspect.Orders ship LTL by the pallet. Inspect on delivery and note any damage on the BOL before signing.

Pricing

What drives your price.

Every quote is built from the same four things. Knowing them helps you compare quotes fairly.

Pallet vs. truckload

Quantity sets the tier. Full pallets and full truckloads ship more efficiently than partial loads, so larger orders usually quote lower per square foot. Ask for each tier if your quantity is close to the line.

Product line

Thickness, wear layer, core type and built-in acoustics all change the cost of the floor itself. Compare like for like: same thickness, same wear layer, same tested assembly.

Freight

Freight depends on distance to your ZIP, pallet count and delivery type. Liftgate and residential delivery cost extra. Ask whether a quote is material-only or delivered.

Stock vs. container

In-stock material ships in days. Container-direct orders take longer to arrive but can suit large, single-color projects. Compare the two.

Lead Times

When in-stock material ships.

Northeast

1–2 business days

In-stock orders to PA, NY, NJ, CT, RI, MA, VT, NH, ME, DE, MD and DC.

Everywhere else

3–5 business days

In-stock orders to the rest of the U.S.

Orders ship LTL by the pallet. Liftgate and residential delivery are extra. Inspect on delivery and note any damage on the BOL.

Checklist

Questions to ask your flooring supplier.

Is the acoustic rating for a tested floor-ceiling assembly, and which one? Ask for the report. See our test data by assembly.
Can I see the spec sheet, warranty and installation guide before I order? Document library.
What are the fire and smoke ratings, and to which test standard? Spec sheets.
Is the material in stock, and where does it ship from?
Is the quote material-only or delivered? Are liftgate and residential delivery included?
Is the price per square foot or per square yard, and is it sold by the carton or pallet?
Can I get samples from the same production lot?
What does the maintenance guide require to keep the warranty? Cleaning & maintenance guides.

Samples & Quotes

Request samples or a quote.

Tell us the product, square footage and ship-to ZIP. We'll confirm stock and quote freight to your ZIP within 1 business day. Prefer to talk? Call (512) 503-2106 or email info@advancedflooringc.com. Advanced Flooring Concepts · Georgetown, TX.